Welcome to the website home of Process Management International (Australia) - PMI.

PMI offers consulting and training in process management, process improvement using Lean Six Sigma, and Organisational Systems using approaches such as the Viable Systems Model, causal loop diagrams, system dynamics and soft systems.

We have been engaged since 1995 in many settings including: logistics, postal services, manufacturing, higher education, not-for-profit, government agencies, insurance, HR and IT.

Our approach to process is based on the teachings of Dr W Edwards Deming, informed by learnings and developments over the past 30 years.

Our approach to organisational systems is based on the Viable Systems Model of Stafford Beer, complemented by the causal loop / system dynamics view from MIT and "soft systems" participative approaches.

We seek to engage in a facilitative, transparent and collaborative manner with both clients and partnering consultancies. We aim to provide information and advice that is fit for your purpose, and offer specific skills and perspectives that complement your own expertise and are sensitive to your own context.

We try not to make any improbable claims, and we try to keep things as simple as possible and to strip away the buzz words and corporate speak.

This site sets out to offer some PMI insights and comments to give you an indication of whether you feel that we can help you to progress towards your purpose, as a consultant or a consulting partner.

Please note that this website, especially the Process Tools section, is a work in progress. Suggestions welcome for improvements and additions.